Frequently Asked Questions

Yes. Every order is sent with AusPost tracking so you can follow it from our studio to your door. You’ll see all available shipping options and details at checkout.

Contact us as soon as possible. If your order hasn’t been shipped, we can update the address. If it’s already on its way, we’ll do our best to help, but it may need to be returned to us before we can resend.

All orders are printed and packed in-house at our Central Coast, NSW studio and shipped via Australia Post.

30-Day Risk-Free Guarantee

We want you to be 100% happy with your stickers, and we stand behind every order we send out. That's why we offer a 30-day satisfaction guarantee.

If your stickers arrive damaged, faulty, or different from what you approved, simply get in touch within 30 days and let us know what the issue is. We'll guide you through the return process and issue a full refund once the stickers are back with us.

A few things to keep in mind:

• Stickers must be returned in their original, unused condition.
• Return shipping is covered by the customer.
• Refunds are processed once the return has been received and checked.
• Our guarantee covers errors on our end — if a proof was approved and printed as shown, we're unable to accept returns for change of mind or customer-side mistakes such as incorrect artwork or approved typos.

We thoroughly check every order before it goes to print, but that's also why we send a proof — so you have the final say before anything is produced.

We accept all file types. Vector files (EPS, AI, PDF, SVG) give the sharpest results. Images should be 300dpi, but if it looks clear on your screen, it will likely print well. If not, we’ll let you know before starting.

Our current turnaround time is 3 business days (Monday–Friday, 8 am–5 pm).

Once your proof is approved, production begins right away.

Most orders ship within 3 business days of proof approval.

Need your order urgently? Contact us and we can arrange a rush order for a 30% surcharge, subject to availability.

Need your order faster? Upgrade to express shipping at checkout for the quickest delivery.

Yes. Every order includes a free digital proof. You’ll receive your proof within 24 hours, giving you the chance to review the design and request any changes before we begin printing.

You can cancel any time before we start printing. Once printing has begun, cancellations aren’t possible, but we’ll always work with you to resolve any concerns.

It depends on where you’re using it. For cars or shopfronts, bigger sizes stand out more. For laptops, water bottles, or small packaging, smaller sizes work best. If you’re unsure, ask us — we’ll help you choose.

We size stickers by their longest edge (width or height, whichever is bigger). This keeps your design in proportion no matter the shape.

Premium Bubble-Free vinyl with a protective laminate. The bubble-free adhesive makes it easy to apply smoothly without air pockets. Printed with eco-solvent inks for vibrant colour that lasts.

Turnaround & Proofing Times

Your digital proof is sent within 12 to 24 hours of ordering.

Once your proof is approved, production starts right away.

Orders are printed and shipped within 3 business days (Monday to Friday), depending on quantity.

Need your order faster? Upgrade to express shipping at checkout for the quickest delivery.